At AIS Insurance Group, we value you as a customer, and we share your concerns about privacy. We want you to know we respect your privacy and are committed to protecting your personal information.
Please read this notice, which explains how we treat non-public personal information (“customer information”) that we obtain from you or other sources in the course of providing you with products and services.
What kind of customer information do we collect?
We collect and keep a variety of customer information obtained through routine business transactions. Following is a list of the types of customer information we collect and some examples of each type:
Personal information: This is collected from applications, your agent and directories or other outside sources. It might include your name, phone number, home and e-mail addresses, Social Security number, marital status, family member information and property or vehicle information. Transaction information: This is collected as a result of your transactions with us, our, affiliated companies, and others. It may include your insurance coverages and rates, account balances, credit card numbers and payment histories. Consumer report information: This is provided by consumer reporting agencies and might include your driving record, claims history, medical information and credit report data. Web site information: This is provided through Internet activity and may include your operating system, Internet Protocol (IP) address, Web site links you used to get to our site and the pages viewed while at our site. How can you find out what customer information we have about you? You may request to see the customer information we have about you in our records. If your customer information is incomplete or inaccurate, you can request that we make any necessary corrections. You may also request a more complete description of the organizations to which we disclose your information, or the conditions that might warrant such disclosures. Please send any requests in writing to:
AIS Insurance Group, Inc. 100 Deerfield Lane – Suite 280 Malvern, PA 19355
How do we protect your customer information? When we share customer information, we expect those individuals and companies to keep the information confidential. We expect companies performing services on our behalf to only use your information to provide the services we request. In addition, we communicate the need to protect your information to all employees and agents, and we have established physical, electronic, and procedural safeguards to protect your information.
Note that if your relationship with us ends, your information will remain protected according to the privacy practices outlined in this notice.
What we do with your information? We may provide all of the customer information described above to the following individuals and companies:
Your agent Affiliated companies, such as AIS Insurance Group, Inc. Companies that perform marketing services for us or with whom we have joint marketing agreements to provide you a broader range of products Consumer reporting agencies and other entities as needed to handle claims and protect you against fraud and unauthorized transactions Non affiliated third parties as permitted by law We also may share all the customer information described above with non affiliated third parties, such as insurance companies, for their marketing purposes. However, you may request that we not disclose your customer information to these non affiliated third parties. If you wish to make such a request, please complete the Privacy Choice Form. Please note that such a request will not restrict disclosures to non affiliated third parties as permitted by law.
If there is more than one named insured on your policy, we will accept a non-disclosure request from either insured. That request will then apply to the entire policy.
If you are an Internet user… Aisinsurance.net, provides information about us, our products, and the agents that represent us. You may also perform some transactions on the Web site. This Privacy Statement applies to users of aisinsurance.net, regardless of whether the user is an aisinsurance.net customer. In addition, as an Internet user, you should be aware of the following . . . .
What are cookies and how are they used? Do you log my activity on your site? Will I receive promotional e-mails from AIS Insurance Group, Inc.?
You will at no time receive unsolicited emails from AIS Insurance Group, Inc.
Who Should Use Our Web Site? Our Web site is for insurance and financial products and services and is not intended for children. We offer insurance and financial products and services and thus do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will delete this information.
What security procedures do we use to guard against the loss, misuse, alteration, or theft of information while that information is being submitted to Allstate over the Internet? We use the Secure Socket Layer (SSL) protocol, secure servers and security protocol to safeguard the information you submit.
To help ensure the security of your personal and financial information that you submit to us (other than via an e-mail message), we use security software to encrypt the information before and during its transmission through the Internet. We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction can be completed but at a lower level of security.
E-mail messages are not secure. Our security software does not encrypt e-mail messages. E-mail messages traveling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet.
We take seriously the issue of safeguarding your privacy online. However, please note that you should exercise discretion with respect to the submission of any personal or financial information via e-mail. Please keep in mind that transmitting information via e-mail over the Internet is never completely secure and thus any information submitted may be intercepted, collected, used or disclosed by others. If you are concerned about the security of your communication, we encourage you to send your correspondence through the postal service or use the telephone to speak directly to us. We are not responsible for the security or confidentiality of communications you send to us through the Internet using e-mail messages.
What can you do as a customer to help maintain the security of information when accessing AISinsurance.net over the Internet? Some steps you can take to maintain the security of your information include:
Utilize the latest, generally proven version of the Netscape, Microsoft Explorer or the America Online browser. Our site is most secure when using one of these browsers.
We hope you have found this Information helpful. If you are not comfortable with any of the terms or policies described in this Privacy Statement, we ask that you discontinue use of our site. Please be aware that we may periodically update or revise this Privacy Statement. If we change our online Privacy Statement, we will post a notice on our homepage notifying users that the policy has been revised. If you have any questions or would like more information, please don’t hesitate to contact your Allstate agent or call AIS Insurance Group, Inc, at 1-877-247-9797.